SWW190 Privacy Policy

1. Introduction

SWW190 ("we," "us," or "our") operates the online gaming platform accessible at sww190.vu and through the official SWW190 mobile application. This Privacy Policy explains how we collect, use, store, and protect the personal information of players and visitors based in the Philippines.

We understand that sharing personal information requires trust. Whether you are registering from Manila, Cebu, Davao, or anywhere else in the country, the same standards apply across the board. Your data is collected only to the extent necessary to provide a functional, secure, and fair gaming experience.

This policy applies to all personal data collected through the SWW190 website, mobile application, customer support channels, and any related communications. By using the platform, you consent to the practices described here.

2. Information We Collect

We collect personal information in the following ways:

Information you provide directly:

• Full name, date of birth, and gender (collected during registration)
• Email address and mobile number (used for account communication and OTP verification)
• Government-issued identification documents (collected during KYC verification)
• Payment account details, such as GCash or Maya account numbers, or bank account information for processing deposits and withdrawals in PHP
• Any correspondence you send us through live chat or email support

Information collected automatically:

• IP address and approximate geographic location
• Device type, browser type, and operating system
• Pages visited, time spent on the platform, and features used
• Login timestamps and session activity logs
• Cookie and session data (see the Cookies section below)

Data Category	Examples	Purpose
Identity Data	Name, date of birth, government ID	Account verification (KYC)
Contact Data	Email, mobile number	Account access, OTP, support
Financial Data	GCash/Maya/bank account number	Deposits and withdrawals in PHP
Technical Data	IP address, device type, browser	Security and fraud detection
Usage Data	Pages visited, bets placed, session logs	Platform improvement, responsible gaming monitoring

3. How We Use Your Information

SWW190 uses the personal data we collect for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain accurate records.
• Payment processing — to facilitate deposits and withdrawals in Philippine Peso through your chosen payment channel.
• Platform security — to detect and prevent fraud, unauthorised account access, cheating, and other prohibited activities.
• Customer support — to respond to your queries and resolve any account-related concerns promptly.
• Regulatory compliance — to meet applicable legal and anti-money laundering obligations, including KYC requirements.
• Responsible gaming — to monitor gaming behaviour patterns and enforce self-exclusion or limit requests made by players.
• Platform improvement — to understand how players use the platform and make informed decisions about features, content, and performance.
• Communications — to send you transactional messages, account alerts, and, where you have opted in, updates about relevant promotions.

We do not use your personal data for automated decision-making that produces significant legal or financial effects without human review.

4. Sharing & Disclosure

SWW190 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data may be shared only in the following limited circumstances:

• Payment service providers — to process transactions through GCash, Maya, or Philippine bank transfer services. These providers handle data only as necessary to complete your payment.
• Identity verification partners — to validate documents submitted during KYC, where applicable.
• Technology and hosting providers — who support the operation of the platform under strict data processing agreements.
• Legal obligations — where we are required by law or a lawful government request to disclose data. We will notify you where legally permitted to do so.
• Business transfers — in the event of a merger, acquisition, or restructuring of SWW190, your data may be transferred as part of that transaction. You will be notified before such a transfer takes effect.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is specified.

5. Cookies & Tracking

SWW190 uses cookies and similar technologies to support the operation and improvement of the platform. A cookie is a small file stored on your browser that helps the platform recognise your session and preferences.

We use the following types of cookies:

• Essential cookies — required for login sessions, security tokens, and core platform functions. These cannot be disabled without affecting platform usability.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most, and where users encounter issues. This data is aggregated and does not identify individual users.
• Preference cookies — used to remember settings such as language preferences and display options.

SWW190 does not use third-party advertising or retargeting cookies. Most browsers allow you to manage cookie settings through your browser preferences. Note that disabling essential cookies may prevent parts of the platform from working correctly.

6. Data Security

We apply a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• OTP (one-time password) verification for account logins and sensitive account changes
• Access controls that limit internal data access to authorised personnel only
• Regular security reviews of platform infrastructure and third-party integrations
• Monitoring systems for unusual account activity that may indicate fraud or unauthorised access

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. If you suspect any unauthorised activity on your account, please contact support immediately through the platform's live chat.

7. Data Retention

SWW190 retains your personal data for as long as your account is active and for a defined period after account closure, as required to meet legal, regulatory, and operational obligations.

Transaction records, KYC documents, and account history may be retained for a minimum period to comply with applicable anti-money laundering requirements. After the applicable retention period, data is securely deleted or anonymised.

If you request the deletion of your account, we will process your request subject to any outstanding legal retention requirements. You will be informed of any data we are obligated to retain and for how long.

8. Your Rights

As a player registered with SWW190, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to correction — you may ask us to correct inaccurate or incomplete information in your account.
• Right to deletion — you may request that we delete your personal data, subject to legal retention requirements.
• Right to restrict processing — in certain circumstances, you may ask us to limit how we use your data.
• Right to data portability — you may request your data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via live chat or at the email address shown in the footer of every page on sww190.vu. We aim to respond to all data requests within a reasonable timeframe.

9. Minors

SWW190 is strictly for players who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we become aware that a minor has registered on the platform, the account will be immediately suspended and any personal data collected will be deleted.

If you have reason to believe that a minor has provided personal data to SWW190, please contact us immediately through the support channel so we can take appropriate action.

10. Changes to This Policy

SWW190 may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When significant changes are made, we will notify registered players through in-platform notifications or via the email address on file.

The "Last updated" date at the top of this page will always reflect the most recent version. We recommend reviewing this page periodically, especially if you are a regular player on the platform. Continued use of SWW190 after an update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to us. Our support team is available 24/7 through the live chat feature on the platform.

You can also send us an email at the address displayed in the footer of every page on sww190.vu. For general platform questions, visit our FAQ page. For matters related to your rights as a player, including self-exclusion or account management, see our Responsible Gaming page or Terms & Conditions.